Professional

FREQUENTLY ASKED QUESTIONS

Please select from the following frequently asked questions:


What is the life expectancy of a Signature solid wood floor?
Signature solid wood flooring is highly durable and treated correctly can last more than a lifetime. After many years of use a solid wood floor can be sanded and refinished, bringing its appearance back to new and will go on providing beauty & pleasure for generations. The aesthetic appeal and long life of solid wood floor means a Signature floor is a sound investment in the value of any property.
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Why is Signature flooring pre-finished?
Supplying Signature solid wood flooring pre-finished makes the installation process faster meaning with less inconvenience, and also avoiding sanding dust in your home which would otherwise occur with on-site finishing. Pre-finishing in an atmospherically controlled environment ensures that every Signature floor is finished to the highest standard.
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What maintenance does Signature sold wood flooring require?
Wood is clean and exceptionally hypoallergenic. Unlike carpets wood does not harbor dust mites which can give rise to asthma and allergies, thus providing a healthier option than other floor coverings. Maintenance of a Signature floor could not be simpler. Sweeping or vacuuming are the norm, with occasional cleaning with one of our recommended cleaning products. Our oiled Oak must be given a coat of oil periodically to refresh the oiled surface.
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Is solid wood flooring noisy to walk on?
Wood flooring is generally not noisy, especially when fixed with adhesive to the sub-floor.
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How can I be sure my concrete sub-floor is dry enough to install wood flooring?
There are many tests that can provide an indication as to the moisture level of the sub-floor, but the Standard test is the equilibrium relative humidity test taken using a humidity box and hygrometer. This will confirm the relative humidity of air in equilibrium with the concrete or screed. A test result of 75% s a must and 70% preferable. The sub-floor construction must also protect the floor from ground moisture.
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Can signature solid wood flooring be laid over old floor boards, ply etc?
So long as the timber base is dry, load bearing, and flat then the flooring may be laid over the existing timber base. When secret-nail fixing to chipboard or floorboards it is advisable to first install a thin ply base. The moisture content of timber based sub-floors must be 12% or lower and a vapor barrier building paper laid before the flooring is secret-nail fixed to the base.
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Is wood flooring suitable for bathrooms?
We recommend against use in wet areas such as bathrooms and shower rooms, although it is suitable for kitchens.
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Can I use solid wood flooring over under-floor heating?
Solid wood flooring is not generally recommended for use with under-floor heating, as heat tends to dry wood and cause shrinkage.
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Can signature wood flooring be laid direct to joist?
18mm solid wood flooring can be laid to joists at 400mm centers. However Floorwise strongly recommend first laying a load-bearing timber based sheet material such as plywood first. This will greatly improve the performance of the floor and avoid problems. When installing wood flooring on the ground floor above a ventilated cavity, a moisture barrier must be used to protect the flooring.
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I have a concrete floor but don’t wish to raise floor levels; what would you recommend?
Recent advances in adhesive technology have enabled solid wood flooring to be installed direct to concrete and screeds. Floorwise recommend the fully bonded method using F540, or 539 adhesives, which are water free adhesives suitable for most types of wood flooring.
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Could I fit Signature direct to clay, terrazzo or a similar base?
Some floor coverings such as Terrazzo, clay tiles, and stone may themselves not be affected by moisture, but can be sufficiently permeable to allow moisture to pass through the floor covering and subsequently affect wood flooring laid over them. These floor coverings must be damp proofed before wood flooring can be laid onto them. Ensure the floor covering is well fixed to the sub-floor.
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What characteristics should I expect in a Rustic Grade?
Rustic grade is specially selected to include a wide range of natural characteristics, colour variations, knots and grain configuration. Most species will include some light contracting sapwood to provide some natural colour variation and add interest to the appearance of the floor.
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How do I join together areas with different floor coverings?
Areas with different floor covering can be joined by use of a variety of purpose made trims and real wood moldings such as the Floorwise reducer or T-section. See: Floorwise Wood & Laminate Flooring Accessories brochure for further details.
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Does the flooring need an expansion gap?
All wood flooring needs to be allowed room for normal seasonal movement. An 18mm expansion gaps should be provided wherever the floor meets obstructions such as walls, structural supports, architrave, hearth etc, to accommodate movement. Expansion gaps can be hidden by skirting or Floorwise Scotia. Large areas often need extra expansion. See: Floorwise Wood & Laminate Flooring Accessories brochure for further details.
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How much should I allow form waste when ordering?
In order to allow for on-site selection and cutting, an allowance of 5-10% should be made for waste when ordering, depending on the floor layout, types of cuttings required and the expectation of the end user. Ensure the client understands what lengths to expect in the final floor. If shorter pieces are not acceptable, a higher waste must be allowed for.
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Can solid wood flooring be used in new build situation?
Yes, but special care must be taken to ensure that sufficient constructional moisture is eliminated and atmospheric humidity is at a suitable level. In certain situations special screeds can be used which provide a suitable humidity sooner than conventional screeds, whilst in other cases a surface DPM can be installed once the floor reaches suitable moisture level.
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Can Signature wood flooring be used in commercial property?
Signature solid wood flooring is frequently used in commercial property. Care should be taken to choose the more durable species for high traffic areas (e.g. Maple, Kempas, and Ash & Oak) and good quality internal and external entrance matting will extend the life of the floor.
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See: Guidelines for installation for further details.